FAQ
Does your service work on my phone system?
Most systems have music on hold capability. If you currently have a radio, CD player, or other music source in place, then you're all set.
Who writes the script?
We do. But, if you prefer, we'll gladly accept 'talent-ready' copy. ('Talent-ready copy is pre-approved copy that is ready to be recorded by our voice talent.) If you'd like, we can even arrange for one of our copywriters to call you and gather information to be used in the script. Or we can even use information found on your website. You will have absolute final approval on all copy before it goes into production.
How often do we change the messages?
98% of our healthcare clients are on a quarterly service plan. We also offer Monthly, Bi-Monthly and Semi- Annual plans: We can also handle special requests.
How long does my free trial last?
Because most medical practices handle hundreds of calls daily, you should know in a few weeks if our service is right for your practice.
What is the cost of your service?
The cost is around $1,000 per year, plus there is also a one-time equipment cost.